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Accession Number PB2014-103054
Title Workforce Investment Act: DOL Should Do More to Improve the Quality of Participant Data.
Publication Date Dec 2013
Media Count 60p
Personal Author N/A
Abstract Having reliable program data is important in effectively managing a program. However, there have been longstanding concerns about the quality of data on job seekers enrolled in the WIA Adult and Dislocated Worker Programs, which rely on states and local areas to track participants and the services they receive. Given these concerns and WIA's anticipated reauthorization, GAO was asked to examine the data on these WIA participants. This report addresses: (1) the factors that have affected the ability to report consistent and complete data on participants in the WIA Adult and Dislocated Worker Programs, and (2) actions that DOL has taken to improve the quality of these data. To conduct this work, GAO reviewed relevant federal laws, regulations, guidance, and documentation from DOL. GAO interviewed officials from DOL's national and regional offices and state and local workforce officials from a nongeneralizable sample of eight states. GAO also analyzed WIA data from program year 2011 to determine the number of, characteristics of, and services provided to WIA participants.
Keywords Data base management
Dislocated workers
Investments
Labor force
Participants
Program management
Quality
Regulations
State agencies
Tracking
Workforce Investment Act(WIA)


 
Source Agency General Accounting Office
NTIS Subject Category 70D - Personnel Management, Labor Relations & Manpower Studies
70F - Public Administration & Government
92A - Job Training & Career Development
43C - Human Resources
Corporate Author Government Accountability Office, Washington, DC.
Document Type Technical report
Title Note N/A
NTIS Issue Number 1409
Contract Number N/A

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