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Accession Number PB2013-108358
Title Summary Report of Consumer eHealth Unintended Consequences Work Group Activities.
Publication Date Sep 2012
Media Count 52p
Personal Author A. G. Rosas D. Z. Sands J. Ozbolt J. M. Walker P. Dykes W. Pratt
Abstract As part of a contract from the Office of the National Coordinator for Health Information Technology to Westat, Inc., the authors constituted a Work Group on Consumer eHealth, charged to describe anticipated and actual benefits of consumer eHealth, to predict the adverse, unintended consequences, and to identify strategies that will maximize benefits and minimize adverse effects. Relying on the literature and their own expertise, the authors identified a number of benefits, unintended consequences, strategies for success, and questions for research. They organized these using a sociotechnical model to focus on the consumers interactions with other people (clinicians, lay caregivers, and peers), with the hardware and software of eHealth tools, with care processes, with healthcare organizations, and with the external environment, including the culture of health and healthcare, the information available to consumers, and the privacy and security of information generated by consumers. The report concludes with lists of strategies for achieving the benefits and preventing or mitigating adverse events.
Keywords Adverse events
Electronic health records
Health care management
Health care organizations
Health information systems
Records management

Source Agency Department of Health and Human Services, Washington, DC
NTIS Subject Category 44T - Data & Information Systems
57E - Clinical Medicine
Corporate Author Westat, Inc., Rockville, MD.
Document Type Technical report
Title Note N/A
NTIS Issue Number 1318
Contract Number HHSP23320095655WC

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