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Accession Number PB2012-114713
Title Employment Service in Rural North Carolina: Insights from the 'Great Recession'.
Publication Date 2012
Media Count 79p
Personal Author J. Quinterno
Abstract Established in 1935, the North Carolina State Employment Service (ES) provides publicly-funded labor exchange services to all interested workers--both those with and without jobs--and to all interested firms in North Carolina. Services are delivered remotely and through a network of 90 local offices. Besides providing labor exchange services, the ES, a division of the Employment Security Commission of North Carolina (ESC), manages unemployment insurance claims at the local level, administers the 'work test' required of insurance claimants, and serves as a mandated partner in the state's network of JobLink Career Centers, 63 percent of which are housed in ES offices. This study explores the role of the local offices of the ES in rural communities during the Great Recession (2007-2010). Attention centers on the argument, as advanced by state policymakers, that local ES offices ensure equal access to workforce investment services in rural communities. To that end, the study breaks down the argument into six distinct hypotheses and examines them quantitatively and qualitatively. The hypotheses are that: rural residents, particularly the rural unemployed, are a 'hard-to-serve' population; most individuals establish ties to the public workforce investment system through the ES; compared to their urban counterparts, rural residents prefer in-person services; because rural residents prefer in-person services, the existence of local offices boosts enrollment rates in related public workforce programs relative to those in metro areas; rural residents who use local ES offices develop deeper ties to the public workforce investment system; and local ES offices compensate for the 'thin' workforce networks in many communities.
Keywords Communities
Labor force
North Carolina
Personnel management
Rural areas
State government
Urban areas

Source Agency Department of Labor, Employment Standards Administration
NTIS Subject Category 70D - Personnel Management, Labor Relations & Manpower Studies
43C - Human Resources
Corporate Author South by North Strategies, Ltd., Chapel Hill, NC.
Document Type Technical report
Title Note N/A
NTIS Issue Number 1226
Contract Number DOLB101A21551

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