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Accession Number
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PB2012-110465
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Title
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World War II Valor in the Pacific National Monument Visitor System Study. Spring 2011.
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Publication Date
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Oct 2011
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Media Count
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124p
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Personal Author
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N. C. Homes S. Hollenhorst Y. Le
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Abstract
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This report describes the study of the ticketing system at the USS Arizona Memorial conducted at by the Park Studies Unit (PSU) at the University of Idaho. The overall objectives of the project were to: assess the current ticketing system at the park to identify areas that may need improvement; investigate other existing systems to understand the strengths and weaknesses of different systems; recommend improvements. While there have been earlier attempts to assess the ticketing system, this was the first study conducted following the construction of the new visitor center complex. In addition, this study approaches the problem from a holistic viewpoint which takes into account multiple perspectives of the parks stake-holders including visitors, commercial tour operations, and park partners. In addition, the National Park Service dual mission is reflected throughout the study process.
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Keywords
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Data analysis Data collection National monuments Pacific National Monument Procedures Public opinoin Questionaries Visitors study
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Source Agency
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National Park Service
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NTIS Subject Category
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91L - Recreation
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Corporate Author
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Idaho Univ., Moscow, Visitor Services Project.
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Document Type
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Technical report
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Title Note
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N/A
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NTIS Issue Number
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1219
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Contract Number
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N/A
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