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Accession Number PB2011-113162
Title IC3 (Internet Crime Complaint Center) 2010 Internet Crime Report.
Publication Date 2011
Media Count 24p
Personal Author N/A
Abstract Now in its tenth year, the Internet Crime Complaint Center (IC3) has become a vital resource for victims of online crime and for law enforcement investigating and prosecuting offenders. In 2010, IC3 received the second-highest number of complaints since its inception. IC3 also reached a major milestone this year when it received its two-millionth complaint. On average, IC3 receives and processes 25,000 complaints per month. IC3 is more than a repository for victim complaints. It serves as a conduit for law enforcement to share information and pursue cases that often span jurisdictional boundaries. IC3 was founded in 2000 as a joint effort between the National White Collar Crime Center (NW3C)/Bureau of Justice Assistance (BJA) and the Federal Bureau of Investigation (FBI). That partnership leveraged the resources necessary to aid law enforcement in every aspect of an Internet fraud complaint. The most common victim complaints in 2010 were non-delivery of payment/merchandise, scams impersonating the FBI (hereafter FBI-related scams) and identity theft. Victims of these crimes reported losing hundreds of millions of dollars. Through a number of technological advancements, IC3 has streamlined the way it processes and refers victim complaints to law enforcement. In 2004, IC3 developed Automatch, an automated internal complaint grouping and analytical search tool. The design of Automatch is based on an assessment of the IC3 partnership aimed at defining a joint workflow for the project partners with different service requirements. IC3 IT staff continually review and update Automatch to meet the needs of analysts who build cases for law enforcement worldwide gathering all related information based on commonalities in the IC3 data. In 2009, NW3C developed the state-of-the-art Internet Complaint Search and Investigation System (ICSIS), which fosters seamless collaboration among law enforcement from multiple jurisdictions. Expert IC3 analysts also provide key analytical and case support. The 2010 Internet Crime Report demonstrates how pervasive online crime has become, affecting people in all demographic groups. The report provides specific details about various crimes, their victims and the perpetrators. It also shows how IC3 continually adapts its methods to meet the needs of the public and law enforcement.
Keywords Appropriate actions
Auction fraud
Child pornography
Complaint submissions
Credit/debit fraud
Cyber crime
Cyber nexus
Internet crime
Internet Crime Complaint Center(IC3)
Internet fraud
Law enforcement
National security
Regulatory agencies
Spam email

Source Agency Office of Justice Programs.
NTIS Subject Category 45A - Policies, Regulations, & Studies
62 - Computers, Control & Information Theory
88B - Information Systems
70F - Public Administration & Government
92D - Education, Law, & Humanities
Corporate Author Department of Justice, Washington, DC. Bureau of Justice Assistance.
Document Type Technical report
Title Note N/A
NTIS Issue Number 1121
Contract Number N/A

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