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Accession Number AVA20003-VNB1
Title VA Customer Service Standards: You Can Make a Difference (VHS 1/2 inch) (Video).
Publication Date 1996
Media Count 1VHS video
Personal Author N/A
Abstract For orientation of new employees and retraining current employees in customer satisfaction, personnalized care and special needs of veterans.
Keywords Audiovisual aids
Customer satisfaction
Customer services
Department of Veterans Affairs
Effectiveness
Government employees
ntisavhealthadmin
Orientation(Training)
Retraining
Services
 
Please call 1-800-553-6847 or 703-605-6000 to order (NTIS Order Number AVA20003-VNB1).
Source Agency Department of Veterans Affairs - National Media Development Center - St. Louis, Missouri - Audiovisual
NTIS Subject Category 70G - Productivity
92A - Job Training & Career Development
Corporate Author Veterans Administration Medical Center, St. Louis, MO. National Media Development Center.
Document Type Audiovisual
Title Note Audiovisual.
NTIS Issue Number 9715
Contract Number N/A

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