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Accession Number
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AVA20003-VNB1
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Title
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VA Customer Service Standards: You Can Make a Difference (VHS 1/2 inch) (Video).
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Publication Date
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1996
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Media Count
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1VHS video
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Personal Author
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N/A
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Abstract
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For orientation of new employees and retraining current employees in customer satisfaction, personnalized care and special needs of veterans.
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Keywords
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Audiovisual aids
Customer satisfaction
Customer services
Department of Veterans Affairs
Effectiveness
Government employees
ntisavhealthadmin
Orientation(Training)
Retraining
Services
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Source Agency
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Department of Veterans Affairs - National Media Development Center - St. Louis, Missouri - Audiovisual
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NTIS Subject Category
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70G - Productivity
92A - Job Training & Career Development
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Corporate Author
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Veterans Administration Medical Center, St. Louis, MO. National Media Development Center.
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Document Type
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Audiovisual
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Title Note
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Audiovisual.
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NTIS Issue Number
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9715
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Contract Number
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N/A
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