Documents in the NTIS Technical Reports collection are the results of federally funded research. They are directly submitted to or collected by NTIS from Federal agencies for permanent accessibility to industry, academia and the public.  Before purchasing from NTIS, you may want to check for free access from (1) the issuing organization's website; (2) the U.S. Government Printing Office's Federal Digital System website; (3) the federal government Internet portal; or (4) a web search conducted using a commercial search engine such as
Accession Number ADA567327
Title Understanding 'Swift Trust' to Improve Interagency Collaboration in New York City.
Publication Date Sep 2012
Media Count 95p
Personal Author M. J. Fahy
Abstract For over a decade, homeland security leaders have urged emergency response agencies to improve their collaborative capacity. Collaboration and coordination are critical to homeland security effectiveness. The homeland security threat scenarios facing NYC, including terrorist attacks, natural disasters, and high- consequence accidents, require a synergistic response from first responders. To better understand the foundation of the collaborative relationship between the New York City Fire Department (FDNY) and the New York City Police Department (NYPD), this thesis examines the concept of 'swift trust.' Swift trust is a unique form of trust that occurs between groups or individuals brought together in temporary teams to accomplish specific tasks, often under time constraints. The thesis examines swift trust formation in military groups, business groups, and virtual groups. It applies the factors critical to swift trust formation in those groups to interagency incidents involving the NYPD and FDNY. Among the factors affecting the formation of swift trust among NYC first responders are initial interactions and communications, identification of roles and assigned tasks, formulation of a team identity, and organizational culture. The research reveals organizational and procedural barriers that prevent members of the FDNY and NYPD from developing swift trust, thus inhibiting collaboration.
Keywords Cims(Citywide incident management system)
Fdny(New york city fire department)
Fire fighters
Fire fighting
First responders
Homeland security
Information exchange
Interagency collaboration
Interagency coordination
Interagency trust
Interpersonal relations
Interpersonal trust
Military personnel
New york(New york)
Nims(National incident management system)
Nypd(New york city police department)
Organizational culture
Organizational trust
Swift trust
Team identity

Source Agency Non Paid ADAS
NTIS Subject Category 92 - Behavior & Society
92B - Psychology
57T - Psychiatry
91I - Emergency Services & Planning
Corporate Author Naval Postgraduate School, Monterey, CA. Dept. of National Security Affairs.
Document Type Thesis
Title Note Master's thesis.
NTIS Issue Number 1309
Contract Number N/A

Science and Technology Highlights

See a sampling of the latest scientific, technical and engineering information from NTIS in the NTIS Technical Reports Newsletter

Acrobat Reader Mobile    Acrobat Reader