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Accession Number ADA566603
Title Effects of Instant Messaging on Recall During Video-Mediated Briefings.
Publication Date Apr 2012
Media Count 76p
Personal Author D. Weber
Abstract This report explores the effect of interruption from instant messaging (IM) on memory of a video-teleconference brief. A 4x2 factorial pilot study was conducted with 32 participants (gender balanced), using four levels of interruption and gender as the independent variables. Two videos were presented to participants, one of a single person speaking and one of a pair in conversation. Memory was tested with five minutes free recall after each video and recognition questionnaires 24 hours later. Analysis revealed that women performed better than men in free recall, that requiring participants to respond to questions degraded their free recall, and that interruption caused a significant downward trend in free recall performance and confidence. Recognition performance results were inconclusive, however. We recommend repeating this study with more participants. Results obtained could help advise Defence on the development of usage policies for collaboration technologies, specifically regarding limiting the types and number of sources of interaction and sensory input where possible.
Keywords Australia
Collaborative techniques
Cscw(Computer supported cooperative work)
Disruptions
Distributed collaboration environments
Ergonomics
Foreign reports
Free recall
Human factors engineering
Im(Instant messaging)
Interruptions
Memory(Psychology)
Multitasking
Vtc(Video teleconferencing)

 
Source Agency Non Paid ADAS
NTIS Subject Category 92B - Psychology
57T - Psychiatry
95D - Human Factors Engineering
45F - Verbal
Corporate Author Defence Science and Technology Organisation, Edinburgh, (Australia). Command Control Communications and Intelligence Div.
Document Type Technical report
Title Note Research rept.
NTIS Issue Number 1307
Contract Number N/A

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